Audit Specialist
Hybrid (Cairo)Full-timePosted 8mo ago
About the role
Audit Specialist responsible for day-to-day quality audits across fulfillment operations to ensure SOPs, quality standards, and operational guidelines are followed, focusing on random order audits, end-to-end process checks, and exception investigation to protect order quality and customer experience.
Responsibilities
- Order & Process Auditing: Conduct random audits on packed orders to verify compliance with picking and packing SOPs; Select random orders at merchant level for full end-to-end audit (pick → pack → staging → transfer); Ensure correct items, quantities, packaging materials, and labeling standards are applied.
- CCTV & Traceability Review: Review CCTV footage to trace audited orders across the fulfillment process; Verify that quality, handling, and safety guidelines were followed at each step; Identify deviations, errors, or non-compliance with SOPs.
- Exception & Delay Investigation: Investigate delayed orders to determine root cause; Recommend order cancellation in cases of confirmed loss, damage, or irrecoverable exceptions, following approval workflows; Document findings and escalation clearly.
- Quality Assurance & Compliance: Ensure all operational guidelines and quality standards are met; Identify recurring issues, weak controls, or process gaps; Support continuous improvement by recommending corrective and preventive actions.
- Reporting & Documentation: Document audit findings, evidence, and outcomes; Maintain daily audit logs and quality reports; Share insights on error trends, merchant-specific issues, or operational risks.
- Cross-Functional Coordination: Coordinate with Outbound, Inbound, Inventory, Account Management, and Operations teams to close audit findings; Support training and awareness by sharing audit learnings with operations teams.
Qualifications
- 1–3 years of experience in warehouse operations, quality, audit, or compliance roles.
- Experience reviewing CCTV or operational logs is a plus.
- High attention to detail and investigative mindset.
Skills
Required:Strong observation and analytical skillsAbility to follow SOPs strictlyClear documentation and reporting skillsIntegrity and objectivityAbility to work independently and consistentlyBasic system literacy (WMS, order systems, CCTV tools)
Last updated Oct 21, 2026. Interested? Apply on the company site.
About بوسطة
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