Hardware Support Engineer II
DYNA Robotics· Engineering
Redwood City, CAFull-timePosted 8mo ago
About the role
Hardware-focused role responsible for leading hardware builds, diagnostics, validation, and quality control of robotic systems; onsite in Redwood City, CA, collaborating with Mechanical, Electrical, Software, and Systems teams to ensure reliability and deploy-readiness.
Responsibilities
- Independently fabricate, assemble, integrate, and validate robotic prototypes, including mechanical assemblies, electrical systems, wire harnesses, and electro-mechanical subsystems.
- Maintain and enforce hardware quality standards across builds, repairs, and deployments.
- Perform detailed inspections and functional validation to ensure all systems meet internal and client-facing quality benchmarks.
- Lead root cause investigations for mechanical, electrical, and system-level failures; document findings and drive corrective actions to prevent recurrence.
- Develop, execute, and refine comprehensive test plans to ensure repeatability, reliability, and compliance with defined quality metrics.
- Design and fabricate assembly jigs, test fixtures, and validation systems to improve consistency and reduce defect rates.
- Support and optimize bench-top electrical system builds, ensuring adherence to safety and quality standards for both high- and low-voltage systems.
- Own setup, calibration, validation, and maintenance of teleoperation rigs for data collection (lab and client sites).
- Ensure deployed systems meet operational readiness standards before client use.
- Serve as on-site technical lead during client deployments, maintaining high reliability and resolving issues while upholding company quality standards.
- Collaborate with data collection teams to improve robot uptime, operational efficiency, and data integrity.
- Develop and maintain Standard Operating Procedures (SOPs), quality checklists, training materials, and serviceability documentation.
- Improve lab organization, inventory tracking, and sourcing workflows to maintain traceability and quality control.
- Establish and track hardware performance and defect metrics; identify trends and drive process improvements.
- Implement structured documentation practices for test results, repairs, and configuration changes.
- Work closely with Mechanical, Electrical, Software, and Systems Engineering teams to resolve integration issues while maintaining quality standards.
- Provide detailed written and verbal updates to stakeholders, including quality reports, build readiness updates, and deployment summaries.
- Mentor junior technicians on best practices for workmanship, inspection procedures, and quality control.
Qualifications
- 3+ years of experience as an Engineering Technician, Hardware Technician, or similar role in Robotics, Automotive, Medical Devices, R&D, or Manufacturing.
- Demonstrated experience maintaining and improving hardware quality standards in a lab or production environment.
- Strong experience assembling and troubleshooting complex electro-mechanical systems.
- Proven ability to independently diagnose and resolve system-level mechanical, electrical, and basic software issues.
- Hands-on experience with: Hand and power tools; High- and low-voltage systems; Wire harness assembly and repair; Soldering and rework; DMMs, oscilloscopes, and power supplies; Electro-mechanical devices and actuators.
- Ability to interpret mechanical drawings, electrical schematics, and 3D CAD models.
- Working knowledge of Linux, command line tools, Python scripting, and networking debugging.
- Strong analytical problem-solving skills, including structured root cause analysis and quality reporting.
- Ability to be onsite in Redwood City five days per week, with occasional travel to client locations.
Skills
Required:Fabrication and assembly of electro-mechanical systemsQuality standards and inspectionTest planning and validationElectrical wiring and harnessingSoldering and reworkCAD interpretation
Last updated Sep 16, 2026. Interested? Apply on the company site.
About DYNA Robotics
Commercial-Grade Robots for Real-World Automation
DYNA: The first production-ready foundation model robot — built to reliably deploy in the wild.
DYNA-1automationcommercial robotsdual-arm robotsfactory automationphysical-ai-funding-landscapereal-world roboticsrestaurant automation
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