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Founder's Office

Salient· Founder's Office
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SF Headquarters$150k - $230kFull-timePosted 8mo ago

About the role

Executive-support and cross-functional execution role supporting the CEO and leadership team in a fast-paced, regulated AI/fintech startup.

Responsibilities

  • Own the CEO's operating cadence: weekly priorities, OKR/KR tracking, meeting hygiene, decision logs, follow-ups.
  • Turn leadership conversations into action: write crisp memos, capture decisions, assign owners, drive closure.
  • Prepare internal/external meetings: briefs, stakeholder maps, agendas, talking points, and post-meeting execution.
  • Run special projects across Product, Eng, Compliance, Sales, and Customer Success (often simultaneously).
  • Build lightweight systems: dashboards, templates, playbooks, and operating routines that scale.
  • Drive "0→1" initiatives: new customer onboarding plans, pilot definitions, KPI frameworks, pricing/packaging analysis, process redesign.
  • Support enterprise deal execution: proposal/SOW hygiene, pricing models, redline coordination, mutual action plans.
  • Create customer-ready artifacts: exec-friendly updates, ROI/KPI reporting, launch comms, rollout plans.
  • Own the details on high-stakes timelines: dependencies, risk flags, escalation paths.
  • Help operationalize compliance: tracking policy updates, QA workflows, audit-ready documentation, evidence collection.
  • Maintain discipline around change management: what changed, why, who approved, rollout plan.
  • Improve internal throughput: planning rituals, meeting structures, hiring process upgrades, tooling choices.
  • Partner with Finance/BizOps on budgeting, vendor management, and operational metrics as needed.

Qualifications

  • 2–6 years experience in a demanding environment: startup ops, consulting, banking/fintech ops, product ops, investment/strategy, or founder-led roles (preferred background).
  • Prior work with enterprise customers and/or regulated workflows (finance, insurance, healthcare) (preferred).
  • Strong writing: memos, project plans, customer updates, specs (preferred).

Skills

Required:Project managementWritten and verbal communicationAnalytical ability (Excel/Sheets, basic modeling, KPI design)

Benefits

  • medical, dental, and vision coverage
  • generous 401(k)
  • catered lunches
Last updated Aug 12, 2026. Interested? Apply on the company site.
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About Salient

AI Servicing for Auto Lenders

Salient is an AI workflow automation tool for lenders. We're working with the largest auto lenders in America and are hiring!

artificial-intelligencefintechgenerative-aib2boperations
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