Associate, Customer Program Management
About the role
Associate on the Program Management team at Polymath Robotics, owning execution and health of multiple customer programs, coordinating across engineering, support, and leadership to ensure alignment and successful delivery.
Responsibilities
- Track and manage timelines, deliverables, and action items across multiple customer programs
- Keep shared tools like Asana, Notion, and internal dashboards up to date
- Support internal and customer meetings with agendas, notes, and follow-ups
- Monitor progress on technical tasks and escalate risks or blockers as needed
- Coordinate cross-functional alignment with engineering, sales, and leadership
- Draft slides, summaries, and visuals for weekly updates and milestone reviews
- Organize logistics for field testing and ensure teams are prepared for on-site reviews
- Maintain documentation and internal records needed for successful execution
Qualifications
- 5 to 7 years of experience in consulting, technical program management, customer success, or deployment operations
- Demonstrated experience owning client-facing programs or enterprise customer relationships
- Comfort working alongside engineering teams in technical environments
- Proven ability to manage multiple complex projects at once
- Experience navigating ambiguity and building structure where none exists
Skills
About Polymath Robotics
General Autonomy for Industrial Vehicles
Polymath is building a general autonomy stack for cautious vehicles. Our software allows any industrial vehicle - whether it's a tractor in a field or a bulldozer in a mine, drive itself. We bundle together AI, ML, Controls, ROS, Safety and best-in-class deployment practices to enable our customers to tell automated vehicles to do via a REST API. We're on more robots than we have engineers, are seeing our revenue (and robotic fleet) grow rapidly, and are looking for folks who want to help automate the world.
More open roles at Polymath Robotics
- Autonomous Vehicle Test Specialist – San Francisco1w agoHybrid (San Francisco, CA) · Engineering
- Applications Engineer - San Francisco2w agoHybrid (San Francisco, CA) · Engineering
- Account Executive3w agoHybrid (San Francisco, CA)
- Senior Verification & Validation (V&V) Engineer - San Francisco5mo agoHybrid (San Francisco, CA) · Engineering