Deployment Strategist
About the role
Deployment Strategist to lead complex enterprise engagements from discovery through deployment and value realization for Glimpse, an AI platform automating back-office workflows for CPG retail. Requires blending technical acumen, customer empathy, systems thinking, and project management to deliver end-to-end Glimpse solutions at scale.
Responsibilities
- Lead sales discovery and technical demos with enterprise customers to understand pain points, current workflows, constraints, and success criteria.
- Scope and structure pilots by translating customer pain points and orchestrating Glimpse product capabilities to prove quick value for customers.
- Outline requirements for new agents and integrations in partnership with the customer and our engineering team and help roll them out to customers
- Align executive and user stakeholders on scope (what we’re doing, what we’re not doing, timelines, resourcing, risks, dependencies).
- Run cross-functional implementations: coordinate engineering, product, ops, and customer teams to deliver the end outcome.
- Own deployment into production: configuration, testing, rollout planning, and post-launch iteration.
- Communicate results and value to both operational users and executive sponsors - progress updates, impact reporting, and next-step recommendations.
- Partner closely with Sales and Product to share customer insights, influence roadmap, and improve our deployment playbook.
Qualifications
- 3+ years of experience doing customer discovery in ambiguous environments (ex-founder, early-stage product manager, deployment strategist/FDE, solutions/implementation/consulting, solutions engineering, or similar).
- Strong technical + systems intuition: ability to reason about integrations, data flows, edge cases, and implementation constraints, and collaborate with engineering.
- Experience operating inside complex enterprise systems, especially where processes span multiple tools and teams (CPG/retail exposure is a plus).
- Excellent customer-facing communication: comfortable leading working sessions, aligning stakeholders, and explaining scope, risks, and technical concepts to operators and executives.
Skills
Benefits
- Competitive salary with meaningful equity
- In-person team in NYC – high ownership, fast feedback loops
- Direct impact on a company growing at an exceptional pace
- A front-row seat to building the operating system for CPG brands
About Glimpse
Glimpse offers AI services for retail brands starting with deductions
Glimpse helps retail brands automate their identify and fight invalid fees & streamline the cash reconciliation process & from their retailers & distributors using AI. Imagine a beverage company sold $100k worth of goods to Whole Foods & only got paid $60k. The deducted $40k comes in hundreds of long PDF’s with obscure codes that a team has to manually review every single one of to ensure the fees are valid. A % of these fees are always invalid and brands have to go through a lengthy process to get back money owed to them. We automate this whole process - saving a brand dozens of hours a week & recouping them 2-3% of their topline sales. Our vision is to become an AI BPO for retail brands.
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