← All roles

Senior Backend Engineer - Customer Engineering

Level AI· Engineering
Apply on company site
Hybrid (Noida), Hybrid (Bengaluru)Full-timePosted 7mo ago

About the role

Senior Backend Engineer specializing in customer engineering for Level AI, focused on building and maintaining backend systems and APIs to power AI-driven enterprise applications in a hybrid, full-time role based in Noida or Bengaluru.

Responsibilities

  • Innovate, build, and invent on the behalf of our customers. Plan, execute and maintain entire products/features which millions of customers will experience.
  • Ability to design and code the right solutions starting with broadly defined problems.
  • Drive best practices and engineering excellence.
  • Work with other team members to develop the architecture and design of new and current systems.
  • Work in an agile environment to deliver a high-quality Product.

Qualifications

  • B.E/B.Tech/M.E/M.Tech from tier 1 Engineering institutes with relevant work experience with a top technology company.
  • Minimum 3-6 years of backend experience. Experience in at least one higher-level language, preferably Python.
  • Experience in Django is highly desirable.
  • Good understanding of relational databases, data management, and REST API design.
  • Some machine learning experience in the context of NLP would be preferable.
  • Excellent problem-solving skills.
  • Possess an extremely sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases.

Skills

Required:PythonRelational databasesREST API designCI/CD
Nice to have:DjangoETLGCPKubernetesDockerRedis

Benefits

  • We offer market-leading compensation, based on the skills and aptitude of the candidate.
Last updated Aug 19, 2026. Interested? Apply on the company site.
Level AI logo

About Level AI

One AI platform for your entire Customer Experience journey

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Customer ExperienceAI Virtual AgentQuality AutomationVoice of the CustomerGenerative AIcustomer supportcontact center

More open roles at Level AI