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Software Engineer, Voice Agents & AI (Senior or Staff Level)

Deepgram· Engineering
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San Francisco, CA, New York City, NY$197k - $246k + equity + bonusFull-timePosted 7mo ago

About the role

Senior/Staff Software Engineer position on the Enterprise AI team at Deepgram, focused on building scalable backend systems for an automated order-taking platform and advancing AI/LLM-driven voice agents for restaurant enterprise use-cases.

Responsibilities

  • Design, develop, and maintain scalable, high-performance backend systems for our automated order-taking platform
  • Collaborate closely with our team to ensure the seamless integration of our backend with our ML models and client devices
  • Monitor and optimize the performance of our backend systems in production environments
  • Build and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platforms
  • Implement best practices in system design, code quality, and testing to ensure a reliable, secure, and maintainable system
  • Optimize AI pipeline to improve performance in challenging audio environments, robustly handle ambiguous customer requests, and rapidly scale to new menus
  • Push the very boundaries of LLMs and voice AI technology to solve one of the technology industry’s historically elusive challenges
  • Run experiments to validate the product impact of new functionality

Qualifications

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • 4+ years of hands-on experience in developing, implementing, and maintaining backend infrastructure in production environments
  • Proven track record of building and deploying scalable, high-performance backend systems
  • Experience with cloud-based infrastructure and deployment technologies, such as AWS and API design
  • Excellent problem-solving skills and the ability to adapt to a rapidly evolving startup environment
  • Strong communication skills and the ability to work collaboratively with a team
  • Willingness to problem solve across our entire product
  • Ability to proactively recognize problems and identify solutions to those problems
  • Results oriented and care about the impact of your work

Skills

Required:backend engineeringcloud infrastructureAPI designintegration workAI/ML collaboration

Benefits

  • Offers Equity
  • Offers Bonus
  • 10% Annual Bonus
Last updated Aug 12, 2026. Interested? Apply on the company site.
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About Deepgram

Building foundational AI for speech transcription and understanding.

Deepgram is a foundational AI company on a mission to understand human language. We give any developer access to the most advanced speech AI transcription and understanding with just an API call. Our models deliver the fastest, most accurate transcription alongside contextual features like summarization, sentiment analysis, and topic detection. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🌎 Transcribe in dozens of languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.

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