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Area Manager (Reverse Logistics)

Pattern· Pattern Fulfillment – Warehouse
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Hebron, KYFull-time (Salary)Posted 7mo ago

About the role

Area Manager for Reverse Logistics at Hebron, KY, leading a team and frontline warehouse operations with a focus on quality, recovery value, and brand stewardship. Responsible for building and optimizing systems, influencing recovery strategy, and impacting financial performance across the warehouse network.

Responsibilities

  • Lead frontline warehouse operations for the Reverse Logistics department, ensuring consistent, predictable process execution (quality and adherence over speed/throughput)
  • Directly manage 20–30 associates and a supervisor, including performance management, staffing coordination, and ensuring behavioral and process standards are upheld
  • Own adherence to operational standards including 5S implementation, labor planning, and process consistency
  • Serve as liaison and subject matter expert for Reverse Logistics-related processes across warehouse network
  • Manage and maintain operational tools and systems, including updating backend configurations, questionnaires, and workflows to improve associate efficiency
  • Oversee and collaborate with a network of downstream liquidation partners, ensuring proper inventory flow, recovery value optimization, and brand stewardship
  • Analyze recovery value, product disposition decisions, and process outcomes to balance financial impact with brand standards and operational efficiency
  • Build and improve reporting processes — hands-on with analytics and process design
  • Provide partial shift flexibility (salary role), including potential split schedule coverage to support future night shift operations.

Qualifications

  • Experience managing teams (ideally 20+ employees), with demonstrated success in frontline leadership within warehouse, manufacturing, or operations environments
  • Excellent multi-tasking skills with the ability to prioritize
  • Strong analytical mindset with ability to evaluate processes, interpret data, and drive measurable process improvements with financial impact
  • Experience building or improving tools, systems, or workflows—preferably with demonstrated math/science-based process optimization
  • Exposure to data analytics tools (e.g., SQL, data visualization platforms); ability to work with backend systems and understand system architecture is preferred
  • Background in supply chain, operations, industrial/operations engineering, manufacturing, or related technical disciplines
  • Demonstrated ability to walk into ambiguous or developing environments and “build” processes
  • Comfort balancing operational execution with strategic thinking—particularly in reverse logistics, recovery value analysis, and liquidation networks
  • Strong partnership and communication skills to collaborate cross-functionally and manage nuances across facilities and external partners
  • Flexible- Embraces Change
  • Problem Solver
  • Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail

Skills

Required:Team leadershipOperational excellenceData analysis
Nice to have:Tools/workflows optimization

Benefits

  • Medical PPO and HSA with employer match plan options
  • Dental, Vision, STD, Supplemental Insurance plans
  • Company Paid LTD and Life Insurance
  • 401K match - Match 100% up to 3% and 50% from 3.1% - 5%
  • 4 weeks of PTO, accrued semi monthly
  • 8 company paid holidays
  • Paid bereavement
  • Stocked marketplace with late-night meal options
  • Product Giveaways
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Pattern

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Pattern is the world’s leading ecommerce accelerator. Our ecommerce solutions accelerate brands on marketplaces, D2C, and other digital channels.

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