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Creator Success Manager

Pattern· Pattern Corporate – Social
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Hybrid (Lehi, UT)Full-time (Salary)Posted 7mo ago

About the role

Pattern accelerates brands on global ecommerce marketplaces using proprietary technology and AI. The Creator Success Manager role focuses on managing top creators, driving GMV, optimizing content and campaigns, and expanding the creator program within Pattern’s TikTok Shop ecosystem.

Responsibilities

  • Manage relationships with top creators to ensure strong performance, satisfaction, and retention.
  • Own a book of business and drive GMV goals through consistent communication, performance tracking, and growth strategies.
  • Matchmake creators with brand campaigns to meet content volume, quality, and conversion objectives.
  • Coach creators on performance, content optimization, and TikTok Shop best practices to maximize engagement and earnings.
  • Develop and maintain a pipeline of emerging and high-potential creators to join the retainer creator program.
  • Evaluate performance analytics to determine renewals, upsells, or exits based on creator ROI.
  • Collaborate cross-functionally with brand managers, campaign strategists, and analytics teams to improve creator impact and output.
  • Drive creator engagement through events, community initiatives, and performance challenges.

Qualifications

  • 2–4 years experience in creator partnerships, influencer marketing, affiliate management, or social commerce.
  • Proven track record managing creator or talent relationships in a results-driven environment.
  • Strong understanding of TikTok, social commerce trends, and creator monetization models.
  • Analytical mindset — comfortable interpreting data and turning insights into action.
  • Excellent communication, negotiation, and relationship management skills.
  • Highly organized and motivated by performance metrics and creator success.

Skills

Required:Creator partnerships / influencer marketingData interpretation and analyticsTikTok Shop / social commerceCommunication and relationship management

Benefits

  • Unlimited PTO
  • Paid Holidays
  • Onsite Fitness Center
  • Company Paid Life Insurance
  • Casual Dress Code
  • Competitive Pay
  • Health, Vision, and Dental Insurance
  • 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Pattern

The #1 Global Ecommerce Accelerator

Pattern is the world’s leading ecommerce accelerator. Our ecommerce solutions accelerate brands on marketplaces, D2C, and other digital channels.

EcommerceMarketplaceD2CDigital channelsLogisticsSoftwareAI
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