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Senior Customer Technical Program Manager - Data Center

NVIDIA· Program Mgr, Technical
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Japan, Tokyo, Remotefull-timePosted 7mo ago

About the role

Senior-level program manager overseeing multi-disciplinary data center deployment programs with third-party partners, focusing on planning, execution, executive reporting, and cross-functional collaboration to deliver NVIDIA data center solutions.

Responsibilities

  • Define the strategy and tactics for integration of NVIDIA platforms and software solutions for complex AI deployments, from evaluation/proof-of-concept to design/development/qualification/validation, through customer acceptance and start of service.
  • Scope projects, assemble core support teams, kick off with customers, develop joint project schedules, support design-in with technical collateral/tools, lead engineering design reviews, ensure customer-required features are implemented, drive resolution of blockers/bugs, and ensure timely production deployment.
  • Translate customer requirements into specific tasks and assign to relevant functional areas.
  • Collect, prioritize, track, and drive customer-reported issues to resolution/closure.
  • Communicate issue status clearly to customers and internal senior executives.
  • Collaborate with engineering, operations, quality, product management, and sales to resolve technical/logistical issues and manage scope.
  • Organize and lead complex hardware/software engineering-to-engineering discussions.
  • Represent issue urgency and escalate as appropriate.
  • Provide executive-level program status updates and key issues to management.
  • Develop close working relationships with customer development teams and craft creative solutions.

Qualifications

  • BS/MS Engineering or Computer Science (or equivalent experience).
  • 8+ years in a high-tech electronics industry with focus on complex customers program/project management.
  • Experience with significant and complex Data Center programs, especially with strategic customers with large Data Center deployments.
  • Strong technical savvy, including server development and datacenter qualification/deployment.
  • Supreme leadership skills across broad and diverse functional teams.
  • Strong technical background and experience working with customers in Data Center/Edge Cloud development/deployment environment.
  • Fluent in Japanese and English.
  • Experience leading key strategic projects.
  • PMP, Scrum Master certification is a plus.

Skills

Required:Program managementTechnical communicationCross-functional leadership
Last updated Jul 3, 2026. Interested? Apply on the company site.

About NVIDIA

World Leader in AI Computing

NVIDIA invents the GPU and drives advances in AI, HPC, gaming, creative design, autonomous vehicles, and robotics.

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