Global Operations Center Technician
Hybrid (Madison, WI)Posted 7mo ago
About the role
Operations Center Technician responsible for maintaining business continuity by monitoring real-time alerts, managing access and security systems, and overseeing building operations from the Facilities Command Center. Identifies and responds to issues using video feeds and system data, coordinating emergency responses during disruptions to restore normal operations.
Responsibilities
- Monitor real-time alerts and security systems from the Facilities Command Center
- Manage access and security systems for facilities
- Oversee building operations and respond to incidents using video feeds and system data
- Identify and respond to issues, coordinating emergency responses with internal teams and emergency services
- Ensure a safe environment and help restore normal operations quickly and effectively
Qualifications
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Ability to work in a high-pressure, real-time environment
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to 2nd and 3rd shift, as well as weekend days
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
- COVID-19 vaccination
Benefits
- Comprehensive benefits to keep you healthy and happy
- Merit-based compensation with annual raises and bonuses
- Stock grants
- Healthcare is global
- Sabbatical after five years
Last updated Jul 2, 2026. Interested? Apply on the company site.
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