Senior Solutions Engineer, Federal
About the role
Senior Applied Engineer focused on federal customers within the Solutions Engineer scope, leading complex deployments of Deepgram's Voice AI platform in production environments, owning the full technical lifecycle from discovery to deployment and optimization.
Responsibilities
- Own technical delivery across federal deployments, from first prototype to stable production
- Embed deeply with federal customers to design and build mission-critical applications powered by Deepgram's Voice AI models
- Lead technical discovery and solution design for federal prospects and customers, partnering with Account Executives
- Prototype and build full-stack integrations using Python, JavaScript, Rust, or comparable stacks
- Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications
- Proactively guide federal stakeholders on maximizing operational value from Deepgram's platform, including performance optimization and deployment strategies
- Scope work, sequence delivery, and remove blockers early, making deliberate trade-offs between scope, speed, and quality
- Build and manage relationships with customer leadership and technical stakeholders to ensure successful deployment and scale
- Contribute directly to code when clarity or momentum depends on it
- Codify working patterns into tools, playbooks, reference architectures, and building blocks for broader team
- Share field feedback with Product and Engineering to influence model and product development
- Serve as an escalation point for complex technical issues in federal deployments
- Analyze deployment patterns to identify product improvement opportunities and inform Deepgram's federal go-to-market strategy
Qualifications
- Active Top Secret clearance, or equivalent
- 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments
- Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript, or similar
- Proven ability to scope and deliver complex systems in fast-moving or ambiguous contexts
- Experience building and deploying production systems in government or similarly constrained environments
- Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders, including senior government leadership
- Track record of navigating complex sales or procurement cycles in the federal space
- Willingness to travel up to 50%, including on-site work at government facilities
Skills
About Deepgram
Building foundational AI for speech transcription and understanding.
Deepgram is a foundational AI company on a mission to understand human language. We give any developer access to the most advanced speech AI transcription and understanding with just an API call. Our models deliver the fastest, most accurate transcription alongside contextual features like summarization, sentiment analysis, and topic detection. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🌎 Transcribe in dozens of languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.
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