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Account Strategist, Engage, Google Customer Solutions (English, Japanese)

Google· Google Customer Solutions
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Tokyo, JapanFull-timePosted 6mo ago

About the role

Account Strategist role in Google Customer Solutions focusing on engagement with advertisers and SMB clients in English and Japanese across Tokyo, Japan.

Responsibilities

  • Manage a portfolio of medium-sized businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and creating multi-quarter plans for achievement.
  • Collaborate within the Sales team, aligning workflow among team members to execute on a plan and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience.
  • Implement creative ways to improve customer relationships, tailor, and share performance-enhancing suggestions and promote other Google products.
  • Identify key customer stakeholders, including C-level and business owners, to support customer business objectives and annual digital marketing plans. Assess and solve customer needs via various techniques.
  • Conduct outbound calls to establish relationships and work with existing Google Ads customers to generate growth and improved customer success.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in business, advertising, sales, marketing, consulting, digital ads, media or similar field.
  • Ability to communicate in English and Japanese fluently to interact in this customer-facing role.

Skills

Required:English proficiencyJapanese proficiency
Nice to have:Advertising salesGoogle Ads
Last updated Oct 23, 2026. Interested? Apply on the company site.

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