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Operations Associate - Deployments

Vooma· Operations
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Hybrid (San Francisco, CA)$100k - $120kFull-timePosted 6mo ago

About the role

Automation platform for logistics company seeking an early-career Operations Associate focused on deploying and supporting customers at scale, with emphasis on playbooks, automations, and customer success.

Responsibilities

  • Own relationships with assigned customers as their primary point of contact, driving adoption, engagement, and satisfaction
  • Support the configuration and deployment of Vooma's platform for new and existing accounts
  • Build and maintain deployment playbooks and automations that improve consistency across the customer lifecycle
  • Contribute to strategic projects that improve how Vooma deploys and scales customer operations
  • Surface structured feedback to Product and Engineering

Qualifications

  • 1-2+ years of experience in operations, consulting, customer success, or a customer-facing role
  • Hunger to learn and whatever it takes mentality
  • Excellent verbal and written communication and strong organizational and relationship-building skills
  • Genuine excitement about AI and a hunger to constantly adapt to new workflows

Skills

Required:Customer relationship managementPlatform deployment & configurationPlaybook and automation developmentFeedback synthesis for product/engineering
Nice to have:Strategic project contribution

Benefits

  • Medical, dental, vision
Last updated Aug 19, 2026. Interested? Apply on the company site.
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About Vooma

Automation platform for logistics

Vooma is the AI agent for logistics. We help our customers automate manual tasks and focus on work that drives business value. Mike built self driving trucks as a founding engineer at Kodiak Robotics (prev. Uber, Otto) and led their motion planning and safety teams. Jesse grew a private equity backed logistics software company from $2M to $20M+ as CEO.

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