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Business Operations

Factory· Operations
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San Francisco, CAFull-timePosted 6mo ago

About the role

Factory is bringing autonomy to software engineering and is seeking a Business Operations hire to drive high-priority initiatives supporting next growth phase. The role sits at the intersection of strategy, finance, operations, marketing, growth, BD and go-to-market, reporting to bizops leadership and leading cross-functional projects to scale the company.

Responsibilities

  • Design and implement scalable processes across GTM, customer success, finance and core operations.
  • Create compelling materials for strategic presentations and external partnerships.
  • Build and own financial models and business metrics to inform strategic decisions.
  • Develop customer success playbooks that drive adoption, activation, and measurable value.
  • Lead cross-functional projects across customer success, partnerships, community-building, and more.
  • Build dashboards and reporting systems to drive data-informed decisions across the business.
  • Partner closely with leadership and technical teams to ensure operational excellence as we scale.

Qualifications

  • 3-4 years of experience at a top consulting firm, investment bank, private equity fund, or high-growth startup.
  • Exceptional analytical and problem-solving abilities, with strong data analysis and/or financial modeling skills.
  • Proven track record of thriving in ambiguous environments and driving results under pressure.
  • Outstanding written and verbal communication.
  • Ability to break down complex problems and execute structured solutions.
  • Experience with or excitement for using the latest AI tooling (including Factory!) to increase efficiency across all functions.
  • Experience collaborating closely with technical teams and products.

Skills

Required:Analytical skillsFinancial modeling
Last updated Oct 8, 2026. Interested? Apply on the company site.
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About Factory

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Build faster with AI coding agents. Factory Droids automate coding, testing, and deployment for startups and enterprises.

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