Senior Sales Engineer - Key Accounts
Datadog· Sales
Hybrid (Arizona, USA; California, USA; Nevada, USA; Oregon, USA; Washington, USA)$149k - $198kfull-timePosted 6mo ago
About the role
Senior Enterprise Sales Engineer serving as a trusted technical advisor and strategic partner to customers and Sales, owning the evaluation experience end-to-end in high-impact enterprise accounts.
Responsibilities
- Work with your AE to generate pipeline. Includes validating spokes, aligning messages to target personas, working the customer's technical organisation through your own network and meeting customers where they are: conferences, meetups or on-site
- Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes
- Deliver engaging product demos, technical presentations, solution workshops, etc. that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives
- Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
- Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle
- Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and prospect input to PM and engineering teams
- Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
- Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region
Qualifications
- 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
- Skilled at influencing and adapting communication across technical, business, and executive audiences
- Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
- Strong communication skills, with the ability to explain technical concepts to a range of audiences
- Resilient in the face of sustained non-response
- Actively coachable
- A consultative, outcome-oriented approach to problem-solving and customer engagement
- Comfortable operating where attempts are scarce with a small portfolio of very large accounts
- Experience mentoring peers or contributing to team enablement initiatives
- Demonstrated capability of utilizing AI tooling and scaling it
- Growth mindset of embracing change and being curious
- Willingness to travel as needed to support customer engagements, multi-day onsites, and industry conferences in person
Skills
Required:Public cloud (AWS, Azure, GCP)KubernetesAPM / tracing
Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Last updated Oct 22, 2026. Interested? Apply on the company site.
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