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Senior Sales Engineer - Key Accounts

Datadog· Sales
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Hybrid (Arizona, USA; California, USA; Nevada, USA; Oregon, USA; Washington, USA)$149k - $198kfull-timePosted 6mo ago

About the role

Senior Enterprise Sales Engineer serving as a trusted technical advisor and strategic partner to customers and Sales, owning the evaluation experience end-to-end in high-impact enterprise accounts.

Responsibilities

  • Work with your AE to generate pipeline. Includes validating spokes, aligning messages to target personas, working the customer's technical organisation through your own network and meeting customers where they are: conferences, meetups or on-site
  • Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes
  • Deliver engaging product demos, technical presentations, solution workshops, etc. that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives
  • Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
  • Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle
  • Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and prospect input to PM and engineering teams
  • Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
  • Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region

Qualifications

  • 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
  • Skilled at influencing and adapting communication across technical, business, and executive audiences
  • Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
  • Strong communication skills, with the ability to explain technical concepts to a range of audiences
  • Resilient in the face of sustained non-response
  • Actively coachable
  • A consultative, outcome-oriented approach to problem-solving and customer engagement
  • Comfortable operating where attempts are scarce with a small portfolio of very large accounts
  • Experience mentoring peers or contributing to team enablement initiatives
  • Demonstrated capability of utilizing AI tooling and scaling it
  • Growth mindset of embracing change and being curious
  • Willingness to travel as needed to support customer engagements, multi-day onsites, and industry conferences in person

Skills

Required:Public cloud (AWS, Azure, GCP)KubernetesAPM / tracing

Benefits

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Last updated Oct 22, 2026. Interested? Apply on the company site.

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