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Enterprise Sales Engineer

Datadog· Sales
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Hybrid (Osaka, Japan)full-timePosted 6mo ago

About the role

Enterprise Sales Engineer in Osaka, Japan partnering with Sales to demonstrate Datadog’s value, lead technical evaluations, deliver demos, and guide customers from discovery to adoption in enterprise accounts.

Responsibilities

  • Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won
  • Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions
  • Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes
  • Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
  • Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally
  • Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction
  • Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
  • Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers

Qualifications

  • 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
  • Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences
  • Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
  • Strong communication skills, with the ability to explain technical concepts to a range of audiences
  • A consultative approach to problem-solving and customer engagement
  • Ability to manage multiple opportunities and priorities in a fast-paced environment
  • Growth mindset by embracing change and AI tools
  • Willingness to travel as needed to support customer engagements

Skills

Required:Sales engineering / solutions engineeringPublic cloud (AWS, Azure, GCP)KubernetesAPM / tracingObservabilityCustomer engagement / stakeholder management

Benefits

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Last updated Oct 22, 2026. Interested? Apply on the company site.

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