← All roles

Software Engineer, Voice Platform

Sage Care Inc· Engineering
Apply on company site
Hybrid (HQ)$200k - $250kFull-timePosted 6mo ago

About the role

Backend engineer to build the real-time platform behind AI voice agents, focusing on session state, workflow execution, concurrency, and reliability across healthcare partners; role includes migrating to Rust and setting platform engineering standards.

Responsibilities

  • Design and evolve the architecture of our real-time voice platform as we scale across healthcare partners and more complex workflows.
  • Build the runtime and abstractions for session state, workflow execution, and model orchestration so product engineers can develop new flows.
  • Make architectural tradeoffs across latency, concurrency, reliability, and cost, grounded in production behavior and load testing.
  • Drive the migration to Rust, including service boundaries, runtime design, and rollout in production.
  • Diagnose systemic performance and reliability problems, and address their root causes across our services and external dependencies.
  • Set AI native engineering standards for platform changes, including design reviews, testing, observability, and production readiness.

Qualifications

  • 5+ years of professional software engineering experience, with substantial experience building and operating real-time production backend systems.
  • Strong experience designing, building, and operating high-load, latency-sensitive backend systems.
  • A track record of leading substantial technical projects, making architecture decisions, and delivering them through production rollout.
  • Deep understanding of concurrency, asynchronous execution, networking, and distributed systems failure modes.
  • Experience diagnosing performance bottlenecks and reliability issues using production evidence.
  • Ability to design abstractions and service boundaries that make other engineers more effective.
  • Strong coding skills and sound judgment about when to build for scale and when to keep things simple.

Skills

Required:Real-time backend systemsConcurrency and distributed systemsPerformance troubleshooting
Last updated Oct 8, 2026. Interested? Apply on the company site.

About Sage Care Inc

AI-powered care navigation, built for health systems

Empowering smarter healthcare decisions with AI.

healthcareAIcare navigationpatient supportclinical copilotprovider matching
Company profileWebsite

More open roles at Sage Care Inc