Data Center Technician
Amazon· Operations, IT, & Support Engineering
Hybrid (USA, MS, Canton), Hybrid (USA, MS, Ridgeland), Hybrid (USA, MS, Vicksburg), Hybrid (USA, TX, Wink)$27.83/hr - $48.75/hrFull-timePosted 6mo ago
About the role
Join our AWS team to maintain global cloud infrastructure, performing hardware and network diagnostics, physical repair, and contributing to 24/7 data center operations.
Responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to interview, train and onboard new team members
Qualifications
- 18+ months of computer/server hardware troubleshooting or related IT experience
- 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)
- Work a flexible schedule including weekends, nights, and holidays
Skills
Required:Server hardware troubleshootingNetworking (Layer 1/2)On-call readiness
Nice to have:Documentation and process improvementInterviewing and onboarding
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- paid time off
- parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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