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Sr. Systems Engineer

AHEAD· MS Infrastructure / Managed Services
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Gurugram, HaryanaFull-timePosted 6mo ago

About the role

AHEAD builds platforms for digital business by integrating cloud infrastructure, automation and analytics, and software delivery to enable digital transformation. The role focuses on advanced Windows Server infrastructure support, system upgrades, monitoring, security, and collaboration with L1 teams in a Gurugram, India on-site setting.

Responsibilities

  • Provide advanced support for Windows Server (2016/2019/2022) environments
  • Troubleshoot and resolve L2 incidents/service requests within SLAs
  • Perform system upgrades, migrations, deployments of infrastructure components
  • Tune server performance, apply patches/updates, and manage backup/restore operations
  • Monitor infrastructure health via tools (e.g., SCCM, Intune, Logic Monitor) and generate reports
  • Conduct DR planning and periodic drills; support compliance and change management
  • Collaborate with L1 teams to resolve complex issues and ensure clear communication with stakeholders
  • Maintain server security posture through audits, hardening, and vulnerability remediation
  • Support configuration management, endpoint policies, and software deployment
  • Create and maintain SOPs, documentation, and contribute to the IT knowledge base

Qualifications

  • Microsoft Certified: MCSE
  • ITIL Foundation Certification
  • Strong problem-solving and analytical skills
  • Effective communication capabilities
  • Ability to work independently and collaboratively under pressure
  • Strong attention to detail and follow-through in change execution.

Skills

Required:Windows Server administrationActive Directory & Group PolicyDomain controller operationsPowerShell scriptingMonitoring & reportingBackup/restore solutionsPatch managementSecurity & compliance

Benefits

  • Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
  • Paid time off and company holidays, along with additional leave benefits as per policy
  • Flexible work arrangements, supporting work-life balance
  • Learning and development opportunities to support continuous growth and upskilling
  • Employee wellness initiatives and programs focused on physical and mental well-being
  • Retirement and statutory benefits in line with India regulations
  • Inclusive and people-first culture, with a strong focus on collaboration and ownership
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About AHEAD

Digital Platforms Engineered for Modern Enterprises

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations.

Platform SolutionsInfrastructure ModernizationLifecycle ManagementSeamless Integration
Company profileWebsite

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