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Client Operations Associate (IT Procurement)

AHEAD· Shared Services – Sales Operations & Logistics
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Gurugram, HaryanaFull-timePosted 6mo ago

About the role

Client Operations Associate/ Specialist responsible for supporting the sales team by turning opportunities into completed orders through quotes, deal registration, and cross‑functional coordination.

Responsibilities

  • Build quotes based on sales requests
  • Register deals with manufacturers
  • Work with vendors/distributors to get pricing
  • Help structure deals to meet pricing and margin targets
  • Review and validate orders before submission
  • Ensure all required information is complete and accurate
  • Submit orders to procurement and track progress
  • Work with Sales (Client Directors), distributors, manufacturers, presales engineers, procurement, and logistics
  • Help move deals from request → quote → order → delivery
  • Support multiple Client Directors based on team priorities and workload
  • Communicate workload status and offer help when capacity allows
  • Proactively assist others and escalate issues when blocked
  • Keep Salesforce opportunities updated
  • Track deal status and key dates
  • Ensure requests meet intake requirements
  • Primarily supports internal teams with potential for limited client interaction
  • Focused on execution, not deep technical design
  • Develop a strong understanding of the products and solutions being quoted
  • Fast, accurate quote turnaround
  • Clean and complete order submissions
  • Fewer delays or errors in processing
  • Strong coordination across teams
  • Success measured by team efficiency

Qualifications

  • Bachelor’s degree preferred, or equivalent relevant experience
  • Associate- 3+ yrs | Specialist- 7+ yrs in Sales Support, Customer Operations, or related role
  • Experience in the technology industry (OEM hardware, software, SaaS, or subscription-based models preferred)

Skills

Required:Sales quotingDeal registrationCRM usage (Salesforce)CommunicationData accuracy and attention to detail

Benefits

  • Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
  • Paid time off and company holidays, plus additional leave benefits as per policy
  • Flexible work arrangements
  • Learning and development opportunities to support continuous growth and upskilling
  • Employee wellness initiatives and programs focused on physical and mental well-being
  • Retirement and statutory benefits in line with India regulations
  • Inclusive and people-first culture
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About AHEAD

Digital Platforms Engineered for Modern Enterprises

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations.

Platform SolutionsInfrastructure ModernizationLifecycle ManagementSeamless Integration
Company profileWebsite

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