Revenue Operations
Mercor· Finance
San Francisco$150k - $225kFull-timePosted 6mo ago
About the role
Mercor is hiring the first dedicated Revenue Operations hire to build billing and operational infrastructure, own end-to-end revenue operations workflow, and design scalable systems to support rapid growth at an AI data company.
Responsibilities
- Customer Reporting & Analysis: Oversee the accurate tracking of all customer-facing work. Build and maintain dashboards and reports that give leadership clear visibility into revenue health, billing trends, and operational metrics.
- Revenue Reconciliation: Leverage strong analytical skills and AI tools to investigate and resolve revenue discrepancies by reconciling large datasets across billing systems, CRM, and internal tooling. Identify root causes and implement fixes, not just band-aids.
- Build Scalable Systems and Processes: Design scalable processes from the ground up. Identify manual bottlenecks, scope automation opportunities, and collaborate with Engineering to build tooling that reduces manual operations.
- Data Management: Maintain clean, reliable revenue data. Build and enforce data hygiene practices across the systems that touch revenue (CRM, billing platforms, internal databases).
- Cross-Functional Collaboration: Partner closely with Finance, Operations, and Engineering to ensure alignment on billing logic, contract terms, and reporting. Serve as the connective tissue between teams on anything revenue-related.
- Customer Procurement & Billing: Work with customers to manage contracts and purchase orders for future work. Own the invoicing process across our customer base, ensuring accuracy, timeliness, and clear communication with customers and internal stakeholders.
Qualifications
- 4-10 years of experience in revenue operations, finance operations, accounting, or an analytically rigorous role at a tech company, startup, or professional services firm.
- Strong SQL skills; comfortable writing queries to investigate data issues and pull reporting.
- Experience with billing or invoicing systems, CRM platforms, and spreadsheets at scale, especially at high-growth companies.
- Detail-oriented, systems-thinking mindset; ability to spot and fix data discrepancies.
- Deep understanding of invoicing processes, monthly close processes, etc.
- Comfort operating in ambiguity.
- A degree ideally in a quantitative or analytical field (e.g., finance, economics, computer science, accounting, math).
- Can-do attitude!
Skills
Required:SQLBilling / Invoicing Systems
Benefits
- Competitive salary + meaningful equity (aligned with a venture-backed, rapidly scaling AI company)
- Medical, dental, and vision coverage
- 401(k)
- Monthly meal and wellness stipends
- Excellent in-office culture
Last updated Sep 2, 2026. Interested? Apply on the company site.
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