Data Center Operations Technician
Amazon· Operations, IT, & Support Engineering
Hybrid (USA, OR, Boardman; USA, OR, Hermiston; USA, OR, Umatilla)$30/hr - $54/hrFull-timePosted 6mo ago
About the role
Join AWS as a Data Center Operations Technician responsible for hardware and network diagnostics, on-site repairs, and on-call duties to maintain data center availability across AWS global infrastructure. Collaborate with engineers, vendors, and contractors while supporting 24/7 operations.
Responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to interview, train and onboard new team members
Qualifications
- 18+ months of computer/server hardware troubleshooting or related IT experience
- 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)
Skills
Required:Server hardware troubleshootingNetworking (L1/L2)On-call and incident response
Nice to have:Documentation and process improvementTraining and onboarding
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- Employee Assistance Program (EAP) and Mental Health Support
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
- Sign-on payments and restricted stock units (RSUs)
- Comprehensive benefits information available at company site
Last updated Oct 25, 2026. Interested? Apply on the company site.
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