Data Center Operations Technician
Amazon· Operations, IT, & Support Engineering
Hybrid (Boardman, OR), Hybrid (Hermiston, OR), Hybrid (Umatilla, OR)$30/hr - $54/hrFull-timePosted 6mo ago
About the role
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure. Maintain data center operations, diagnose hardware and network issues, perform physical repairs, and participate in on-call rotations to ensure high availability of AWS services.
Responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on analysis of operational issues
- Helping to interview, train and onboard new team members
- Physical Requirements: Lifting up to 40 pounds, working in cramped/elevated locations, bending, lifting, standing up to 8+ hours, climbing ladders/stairs, working in industrial environments, and long shifts for 24/7 operations
- Travel to multiple data center locations as needed and willingness to work at alternative sites during training or until the designated site is operational
Qualifications
- 18+ months of computer/server hardware troubleshooting or related IT experience
- 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)
- Bachelor's degree or equivalent professional or military IT experience (preferred)
- Industry standard certifications (CompTIA, CCENT, Network+) (preferred)
- Understanding of Linux or similar operating systems (preferred)
- Experience training and onboarding new team members (preferred)
- Experience in a data center or critical environment (preferred)
Skills
Required:Server hardware troubleshootingNetwork troubleshootingOn-call operations
Nice to have:Documentation and process improvement
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance with option for additional coverage
- EAP, Mental Health Support
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement
- 401(k) matching
- Paid time off
- Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
More open roles at Amazon
- IT Support Associate II, Ops Tech Solutions (OTS)todayPlainfield, Indiana · Operations IT Support Engineering
- Head of Energy and Water, AWS LegaltodayHybrid (Seattle, WA) · Legal
- Software Development Engineer, Creative Asset Library, CreativeXtodaySeattle · Software Development
- Software Development Engineer, Creative Asset Library, CreativeXtodayHybrid (Seattle, WA) · Software Development
- IT Support Associate II, OTStodayIrving, TX · Operations IT Support Engineering