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Key Account Manager Mid Market

360Learning· Sales – Account Management
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Hybrid (Paris)Full-timePosted 6mo ago

About the role

Key Account Manager (KAM) responsible for a portfolio of ~100 existing mid-market accounts (100–2,500 employees) with an 80% sales orientation, focusing on upselling and portfolio growth in a remote/Paris-based role.

Responsibilities

  • Become a Trello expert and familiar with our product within 1 month
  • Navigate Convexity, our working environment
  • Meet the different teams at 360Learning
  • Finalize onboarding
  • Take full ownership of your portfolio within 3 months
  • Map accounts and define an account growth strategy, prioritize portfolio (tiering)
  • Work with Client Success Partners to gather information for upselling
  • Prepare account reviews to identify development areas
  • Conduct presentations and demonstrations of 360Learning
  • Close 30-50 K€ of new ARR in the first quarter
  • Ensure accurate reporting of activity with coach to optimize forecast
  • Write complex business proposals and conduct business negotiations
  • Close 65-85 K€ of new ARR in the second quarter
  • Prepare, anticipate and ensure renewal of contracts
  • Define action plans to generate upsells
  • Manage entire business relationship with clients
  • Exceed targets and stay on track to yearly targets

Qualifications

  • 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
  • Previous experience in SaaS
  • Experience in fast-growing environments (start-up/scale-up) requiring agility
  • Active listening and team player mindset
  • Excellent written and verbal communication skills
  • Fluent French and excellent English (B2+) proficiency
  • Enthusiasm for our culture as described by the company

Skills

Required:Account managementSales / upsellingCommunication

Benefits

  • Work From Home stipend
  • RTT
  • lunch vouchers
  • medical insurance
  • gym subscription
  • 1 month parental leave for the second parent
  • Flexible hours
  • full remote work possible anywhere in France
  • 6 ERGs including Mental Health, Environment/Sustainability, Women, Parents, LGBTQIA2S+, Ethnic Diversity
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About 360Learning

The learning platform that combines the power of AI with the magic of collaborative learning

Discover the AI-powered LMS for collaborative learning at scale. Create, share, and measure impactful learning with a modern platform that drives performance.

LMSLXPAI for L&DAcademiesSkillsCollaborative learningEmployee onboardingCompliance training
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