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Solutions Engineer - East

Traversal· Field Engineering
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Remote$150k - $300kFull-timePosted 6mo ago

About the role

Solutions Engineer role focused on technical discovery, pilot deployments, and customer engagement to drive adoption of Traversal’s AI SRE platform. Aligns product, sales, and customers from discovery through successful deployment, with a strong emphasis on technical depth and relationship building in a fast-moving startup environment.

Responsibilities

  • Drive technical discovery and demo conversations with engineering teams evaluating Traversal.
  • Translate complex infrastructure problems into tailored, high-impact pilot evaluations.
  • Build and maintain demo environments, technical guides, and internal tooling to support our sales process.
  • Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.
  • Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.
  • Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.

Qualifications

  • 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.
  • Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.
  • Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.
  • Experience building POCs, leading demos, or owning technical parts of a sales cycle.
  • Comfortable working in a fast-paced startup environment with shifting priorities.
  • Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.
  • Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production.

Skills

Required:Technical discoveryPilot deploymentsDemo developmentCustomer enablement

Benefits

  • competitive compensation
  • startup equity
  • health insurance
  • fertility benefits
  • tech setup stipend
  • flexible time off
  • in-office snacks
  • team happy hours and outings
  • annual company offsite
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Traversal

The only AI SRE for the enterprise

Traversal cuts through alert noise, surfaces root causes, and guides your team to remediation — so incidents get fixed in minutes, not hours.

AISREcomplex systemsalertingroot cause analysisincident preventionenterprise
Company profileWebsite

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