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Sales Engineer, SMB

Socket· Go-to-Market
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Remote$125k - $160kFull-timePosted 5mo ago

About the role

Sales Engineer to support SMB clients, acting as a nexus between customers and Socket’s engineering, product, and design teams in a pre-sales capacity.

Responsibilities

  • Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
  • Craft technical content to guide customers in implementing specific use cases or extending our solution.
  • Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
  • Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
  • Provide guidance on integrating solutions into the customer's existing infrastructure.
  • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
  • Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
  • Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.
  • Ability to travel up to 25% for customer meetings, onsite engagements, and industry events.

Qualifications

  • Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc
  • Hands-on experience working in customer facing roles.
  • Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.
  • Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.
  • Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams.
  • Ability and desire to learn new tools and technologies.
  • Familiarity with web APIs, SDKs, and other technical frameworks is a plus.
  • Must be able to read/write basic scripts in languages Python, JS, or Golang.
  • Knowledge of common source control managers such as gitlab or bitbucket.

Skills

Required:Technical collaboration across teamsCustomer-facing communicationScripting (Python/JS/Golang)

Benefits

  • Market competitive salary bands
  • Meaningful equity program
  • Comprehensive health benefits for you and your family (99% coverage)
  • Flexible time-off, holidays, and winter shutdown to rest & recharge
  • Paid parental leave
  • Remote-first, with quarterly team off-sites
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Socket

Company profileWebsite

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