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Forward Deployed Engineer, Lead - AI Engineer

Reflection· Commercial
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New York, NY, San Francisco, CAFull-timePosted 5mo ago

About the role

Technical lead role to build and scale Reflection’s Forward Deployed Engineering function within the AI Solutions team, owning end-to-end technical strategy, execution, and delivery of complex agentic applications from pre-sales discovery through production deployment.

Responsibilities

  • Partner with Deployment Strategists and Sales to understand enterprise customer needs, architect solutions, and develop transformative agentic applications.
  • Architect and build complex agentic systems using state-of-the-art models, orchestrating sophisticated LLM workflows and integrating deeply with enterprise infrastructure.
  • Collaborate with research teams to adapt and fine-tune models for customer-specific needs, contributing to internal codebase for inference, fine-tuning, and evaluation.
  • Own end-to-end deployments across hybrid environments (public cloud, VPC, and on-premises), ensuring production-grade scalability, performance, and reliability.
  • Shape and scale the Forward Deployed Engineering organization by defining playbooks, best practices, technical standards, and mentorship to support team growth.

Qualifications

  • Strong software engineering background with experience shipping production-grade systems (Python, Typescript)
  • Proven track record of deploying enterprise software in cloud or hybrid environments using modern DevOps practices (Docker, Kubernetes, and CI/CD)
  • Deep understanding of machine learning concepts and hands-on experience with modern AI stacks, including vector databases, RAG pipelines, agent orchestration, evaluations, and fine-tuning
  • 6+ years of software engineering experience, including 2+ years in a technical leadership capacity delivering AI-driven enterprise solutions (e.g., Lead Forward Deployed Engineer, Tech Lead, or Engineering Manager)
  • Demonstrated ability and interest to work in customer-facing environments, understanding user needs, architecting solutions for real business problems, and delivering tangible outcomes
  • Self-starter with high agency and ownership, excelling in fast-paced startup environments where playbooks are still being written

Skills

Required:PythonTypescriptCloud and DevOpsMachine Learning / AI stacksCustomer-facing collaboration

Benefits

  • Top-tier compensation: Salary and equity structured to recognize and retain our talent globally.
  • Stock options: Everyone who joins and contributes to Reflection's success gets to share in the upside through stock options.
  • Health & wellness: Comprehensive medical, dental, vision, and life, with an annual wellness allowance.
  • Meals: Lunch and dinner are provided in the office daily.
  • Life & family: 22 weeks paid parental leave for all new birthing and non-birthing parents, including adoptive and surrogate journeys.
  • Vacation days: Unlimited paid time off in the U.S. and 30 days in the U.K.
  • Sponsorship support: We sponsor visas to help exceptional talent join our team and support long-term immigration pathways where applicable.
  • Team building: Regular off-sites, happy hours, and team celebrations.
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Reflection

Building frontier open intelligence

Building frontier open intelligence.

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