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Manager II, Services Architect

Datadog· Engineering
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SingaporeFull-timePosted 5mo ago

About the role

Datadog’s Implementation Services team leads discovery, design, build, and launch of the Datadog platform to accelerate value for customers. As a manager, you grow regional relationships with sellers, develop the Service Architects, and advance the program to better meet customer needs.

Responsibilities

  • Manage, develop, and mentor a fast-paced team of Service Architects
  • Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
  • Develop relationships with sellers in your region to grow sales of Implementation Services
  • Connect directly with customers to position our services and evaluate the impact of our program on their business
  • Ensure the highest quality engagements are delivered to our customers
  • Own initiatives to improve our program and services offerings
  • Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Qualifications

  • Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
  • 3-5 years of people management experience
  • 1-2 years of experience in selling or positioning professional services
  • Outstanding skills presenting to both technical and executive audiences
  • Experience with current infrastructure and monitoring solutions and technologies
  • Able to sit up to 4 hours, traveling to and from client sites
  • Able to travel via auto, train or air up to 30% of the time

Skills

Required:DevOps MonitoringPeople managementSolution architecture

Benefits

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Last updated Oct 22, 2026. Interested? Apply on the company site.

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