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Clinical Solutions Engineer

Teton· Sales & Marketing
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Hybrid (United States)Full-timePosted 4mo ago

About the role

Clinical Solutions Engineer for US market, remote within the United States. Partners with Customer Success, Sales, and Product to translate clinical experience into actionable, regulator-aligned content and support clinical value demonstrations across senior living and long-term care settings.

Responsibilities

  • Chart and data review across US client communities to identify impact stories, near-miss catches, and clinically meaningful trends worth elevating in QBRs and client reviews
  • Pre-call clinical preparation for CSMs — pulling resident-level examples, framing clinical narratives, and ensuring every operator conversation is grounded in defensible clinical evidence
  • Development and maintenance of Teton's regulatory playbook library — state by state
  • Authoring policy and procedure templates that operators can adopt or adapt — covering Teton integration into fall management programs, change-of-condition protocols, documentation workflows, and quality assurance processes
  • Clinical content review across CS-facing materials: training decks, FAQ libraries, objection handling guides, and operator-facing communications
  • Partnership with Product on clinical workflow questions, edge cases, and feature design grounded in real nursing reality
  • Occasional client-facing presence on high-stakes calls — clinical escalations, regulatory questions, DON-level conversations, or new operator clinical reviews
  • Supporting sales calls as the clinical expert and helping drive clinical value
  • Staying current on senior living regulatory trends (CMS, state survey, BIPA/HIPAA intersections) and translating shifts into actionable guidance for CS and operators

Qualifications

  • Active clinical licensure preferred (RN, LPN, or equivalent)
  • 5+ years of clinical experience in senior living, post-acute, or long-term care (AL, MC, SNF, or LTC)
  • Experience with state survey, regulatory compliance, and clinical documentation in a senior care setting
  • Strong familiarity with fall management, change-of-condition workflows, and resident acuity assessment
  • Excellent written communication — able to translate clinical nuance into operator-ready policies, playbooks, and narratives
  • Comfortable working cross-functionally with non-clinical teammates (CS, Product, Sales)

Skills

Required:Clinical storytellingRegulatory documentationCross-functional collaboration

Benefits

  • Competitive Salary and participation in our warrant program
  • Work with state-of-the-art technology in a pioneering field
  • A vibrant, learning-focused work environment
  • 401(k) plan, paid time off, health insurance
Last updated Jul 1, 2026. Interested? Apply on the company site.
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About Teton

Harnessing the power of AI.Can deliver better care

Teton.AI is the foundational data layer for point of care, providing AI-powered resident monitoring and care optimization.

AIresident monitoringcare analyticshealthtechsenior livinghospitals
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