IT Systems Administrator
Hybrid (San Francisco (HQ))$120k - $160kFull-timePosted 4mo ago
About the role
IT Systems Administrator at Substack responsible for end-to-end internal IT operations, onboarding, SaaS stack management, and SOC 2 readiness in a hybrid, San Francisco-based role.
Responsibilities
- Administer Okta across our full tool stack — managing SSO, SCIM provisioning, and app integrations
- Onboard and offboard users across both Okta and non-Okta applications
- Add and deactivate tools in Okta as our stack evolves
- Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly
- Own the new hire IT onboarding experience — from laptop setup to tool access on day one
- Manage device enrollment, configuration, and compliance through Iru
- Maintain hardware inventory and manage device lifecycle
- Serve as the point of contact for IT tool vendors
- Identify integration requirements for new tools and manage their setup and deprecation
- Maintain documentation on our tool stack, access policies, and vendor relationships
- Partner with our Systems Team to support SOC 2 compliance efforts
- Help implement and manage our future compliance platform, such as Vanta
- Ensure IT processes around access, onboarding, and offboarding meet audit requirements
Qualifications
- 3–5 years of experience in a corporate IT or systems administration role, ideally at a tech company
- Hands-on Okta experience — you've set up SSO integrations and managed provisioning, not just administered existing configs
- Experience with an Apple-focused MDM — Iru/Kandji, Jamf, or similar
- Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment
- Experience with compliance platforms like Vanta or Drata is a plus
- Strong communicator who can work cross-functionally with operations, engineering, and external vendors
- Organized and process-oriented — you document what you build and build for repeatability
Skills
Required:Okta administration (SSO, SCIM provisioning, app integrations)Onboarding/offboarding processesMDM for Apple devicesSOC 2 awareness/compliance
Nice to have:Compliance platforms (Vanta/Drata)
Benefits
- Market-competitive salary
- Equity for all full-time roles
- Exceptional benefits
Last updated Sep 2, 2026. Interested? Apply on the company site.
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