AI Model Policy Trainer, Mental Health (Seattle)
Seattle, WA$45k - $65kFull-timePosted 4mo ago
About the role
AI Model Policy Trainer focused on mental health. Responsible for evaluating how conversational AI systems respond to emotional distress and mental-health related scenarios, using a detailed safety policy to assess empathy, grounding, and risk without reinforcing harmful beliefs.
Responsibilities
- Review user conversations and AI responses involving mental health, emotional distress, crisis, unusual beliefs, paranoia, hallucinations, mania, and related experiences
- Apply detailed policy taxonomies and evaluation criteria to classify user requests and model behavior; evaluate individual messages and changes across longer conversations
- Distinguish between validating a person’s emotions and validating an unsupported or potentially harmful explanation; assess whether responses reinforce or escalate harmful beliefs
- Evaluate actions taken by AI systems through tools, including searches, messages, scheduling, purchases, file creation, and publication
- Write clear rationales that connect each evaluation decision to evidence from the conversation and policy
- Participate in calibration exercises and work with other trainers to improve consistency and provide evidence-based peer feedback
- Identify ambiguous examples, gaps, and edge cases that may require policy clarification
- Collaborate with researchers, policy specialists, operations teams, and other experts; incorporate coaching as policies and model capabilities evolve
Qualifications
- Direct experience supporting individuals or families through mental-health or behavioral-health challenges is required (e.g., clinical care, social work, nursing, crisis support, professional caregiving, certified peer support, family advocacy, care navigation)
- AI or technology experience is helpful but not a substitute for domain experience
Skills
Required:Direct mental-health or behavioral-health experiencePolicy analysis and rationale writing
Benefits
- Medical coverage, including prescription and mental health benefits, dental and vision insurance
- Healthcare and dependent care flexible spending accounts, pretax commuter benefits
- 401(k) retirement plan with employer match
- Volunteer accident, critical illness, and term life insurance
- Wellness and pet-related reimbursements, charitable matching, employee discounts
- Paid time off (PTO) accrues from first day
- Paid holidays (13 observed)
- Additional paid sick leave per Washington and Seattle requirements
Last updated Oct 22, 2026. Interested? Apply on the company site.
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