Agent Product Manager
New York City, San Francisco$180k - $480kFull-timePosted 4mo ago
About the role
Agent Product Manager at Titan, building and deploying AI agents for IT service delivery. Responsible for deploying agents in enterprise environments, tuning performance, mapping client systems, expanding coverage, and turning field learnings into product improvements.
Responsibilities
- - Deploy AI agents in client environments: integrate Titan with each customer's tooling, encode their policies, and get agents resolving work in production.
- - Tune for reliability: monitor agent performance, debug failures, and iterate on prompts, workflows, and guardrails until resolution quality and trust are high.
- - Map systems and workflows: learn each client's service desk, identity, cloud, security, and endpoint stack, and design how agents fit into it.
- - Expand coverage: identify new workflows and ticket types agents can take on, and roll them out with minimal disruption.
- - Turn field learnings into product: partner with Engineering to make deployment faster and more repeatable, and feed real-world findings back into the platform and roadmap.
Qualifications
- - 3+ years in a Product Management, Forward Deployed Engineer, Solutions Architect, or similar deployment-focused role.
- - Hands-on and technical: proficient with scripting and APIs, with the aptitude to learn identity, cloud, and security/endpoint tooling.
- - Fluent alongside AI tools, and able to design and tune AI-native workflows.
- - Comfortable with ambiguity and speed. You'd rather ship and iterate than wait for a perfect spec.
- - Detail-driven and reliability-minded: you care that agents work correctly in production, not just in a demo.
Skills
Required:Product ManagementAPIs and scriptingAI-native workflow design
Last updated Oct 14, 2026. Interested? Apply on the company site.
About Titan
Transforming IT with Augmented AI
Titan acquires IT service firms with the goals of preserving legacy, strengthening customer loyalty, and accelerating growth with a transformative AI platform.
AIIT services MSP augmented AIGrowthCapitalStrategic Capital
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