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Supervisor

Mulberry· Retail Stores
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Dublin€33.2kPermanent Full-TimePosted 4mo ago

About the role

Mulberry is seeking a Team Lead (Supervisor) for Dublin, Ireland to lead store teams, deliver exceptional customer experiences, and support the brand’s Back to the Mulberry Spirit strategy. The role emphasizes customer focus, team development, commercial drive, and a commitment to people and the planet in a B Corp certified business.

Responsibilities

  • You will always be Customer focused: nurture a welcoming and fun environment for customers and team; deliver an engaging and memorable customer experience in your store and inspire your team; stay culturally connected to Mulberry’s context in life and art; develop and maintain key customer relationships using in-store CRM tools.
  • You will help to develop the best team: support in creating a high performing team where diversity is celebrated; champion equity, empathy and understanding; encourage dynamic discussions, invite ideas and different perspectives; create a culture of honest feedback, praise, coaching and challenge.
  • You will be commercially driven: demonstrate a commitment to driving growth in your store; lead and deliver operational excellence with respect for people, product and environment.
  • You will care about people and the planet: embody Mulberry values; support inclusive culture with open-minded and respectful behavior; work in a B Corp certified business with environmentally and socially responsible practices.

Qualifications

  • Inspiring
  • Engaging
  • Agile
  • Perceptive
  • A natural Coach
  • In love with fashion!

Skills

Required:Customer focusTeam leadership and developmentCommercial acumen

Benefits

  • Competitive basic salary
  • Bonus
  • Product allowance
  • Enviable staff discount and exclusive access to staff sales
  • Pension Contributions & Life Assurance
  • Training and opportunities to develop
  • x2 paid volunteering days per year
  • Access to Help@Hand wellbeing service (remote GP, mental health support, physiotherapy, personal training & retail discounts)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Mulberry

Shop the official mulberry.com website for timeless British luxury. Discover our classic leather bags, accessories, womenswear and travel collections.

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