Senior Strategic Renewals Manager
About the role
Senior, customer-facing commercial role responsible for end-to-end renewal negotiations with strategic accounts, forecasting renewals in a consumption-based model, shaping pricing/packaging, identifying expansion opportunities, and coordinating cross-functional deal strategy to scale the renewals motion at Deepgram.
Responsibilities
- Own renewal negotiations end-to-end for a book of strategic, high-value accounts, leading commercial conversations directly with customer executives, procurement, and finance.
- Forecast renewals in a consumption-based model by translating usage, pacing, and adoption trends into a defensible commercial projection, and hold the line when a customer’s self-reported forecast doesn’t match the data.
- Build and negotiate pricing and packaging for usage-based agreements (committed-use, credit tiers, discount structures), structuring multi-year commitments that protect ARR and capture growth.
- Identify expansion opportunities during the renewal motion by using usage, adoption, and customer goals to surface growth potential, then partner with the Account Executive to help shape the expansion strategy.
- Quarterback cross-functional deal strategy across CS, Sales, Finance, RevOps, and Legal - aligning the internal team on a single commercial plan and clear next steps for each account.
- Get ahead of churn and contraction risk with a clear point of view on value realization; lead the save and turnaround plays when an account is at risk.
- Help shape the renewals motion as the function scales turning what works into a repeatable commercial motion, with the runway to lead a growing renewals team over time.
Qualifications
- 10+ years in commercial, customer-facing roles such as Strategic Account Management, Account Executive, and/or Renewals Manager, with a track record of carrying and hitting commercial targets.
- Demonstrated track record owning and closing complex commercial renewals/expansions for strategic accounts at a consumption-based company.
- A track record structuring multi-year, multi-product commercial agreements and navigating procurement, legal, and finance to close them.
- Strong forecasting discipline and the commercial judgment to know when a forecast is real and when it needs to be challenged.
- Comfort working AI-first, you already use AI tools to research accounts, model scenarios, and prep negotiations, and you’d expect to do more of that here.
Skills
Benefits
- OTE $240K – $260K • Offers Equity
- compensation details reflect base salary only and do not include bonus, equity or benefits included in total compensation.
About Deepgram
Building foundational AI for speech transcription and understanding.
Deepgram is a foundational AI company on a mission to understand human language. We give any developer access to the most advanced speech AI transcription and understanding with just an API call. Our models deliver the fastest, most accurate transcription alongside contextual features like summarization, sentiment analysis, and topic detection. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🌎 Transcribe in dozens of languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.
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