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Senior Services Architect

Datadog· Engineering
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Denver / New York / San Francisco$154k - $205kFull-timePosted 4mo ago

About the role

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. The Senior Services Architect leads the discovery, design, build, and launch of the Datadog platform, develops the technical roadmap for a customer’s implementation, and guides them through it.

Responsibilities

  • Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
  • Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
  • Write automation and design architecture for deployment templates
  • Manage the operation of implementation projects
  • Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Qualifications

  • Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes)
  • Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc…
  • Experience programming/scripting with Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc
  • Background in security operations, including SOC management, SIEM tooling (e.g. Splunk Professional Services), and designing or supporting zero-trust networking architectures
  • 6+ years experience as an Architect or Consultant in a professional services team
  • Able to sit up to 4 hours, traveling to and from client sites
  • Able to travel via auto, train or air up to 30% of the time

Skills

Required:DevOps solution designCloud platformsConfig Management, IAC, CI/CD toolsProgramming/scripting
Nice to have:Security operations / zero-trust

Benefits

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Last updated Oct 22, 2026. Interested? Apply on the company site.

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