← All roles

Delivery Area Manager, Last Mile Operations

Amazon
Apply on company site
Hybrid (MEX, Alvaro Obregon), Hybrid (MEX, CDMX)Posted 4mo ago

About the role

Delivery Area Manager leading a team of shift managers and associates in a delivery station within Amazon Logistics (AMZL), focusing on last-mile operations, people management, safety, process improvement, and stakeholder collaboration. Fully onsite with shift flexibility including weekends, holidays, and overnight work.

Responsibilities

  • Day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.
  • Leading a team of Process Assistants and Delivery-Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.
  • Ensuring you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.
  • Lead change at internet speed, innovation has made us the global company that we are today.
  • Route shipments within the Amazon Logistics coverage area.
  • Support and assign job duties to process assistants.
  • Ability to adapt to sudden changes and growth according to operational necessities.
  • Track & monitor sorting operation and driver’s dispatch.
  • Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.
  • Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
  • Proactively identify and lead process improvement initiatives and Lean tools.

Qualifications

  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • 2+ years of employee and performance management experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • 3+ years of people management experience
  • Speak, write, and read fluently in English

Skills

Required:People managementSafety leadership
Nice to have:Lean / Continuous Improvement
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon