Data Center Technician, DCC Communities
Amazon· Operations, IT, & Support Engineering
Canton, MS, Pecos, TX, Wink, TX$27.83/hr - $48.75/hrFull-timePosted 4mo ago
About the role
Data Center Technician responsible for hardware and network diagnostics, on-site repairs, on-call rotation, and collaboration with internal/external stakeholders to maintain data center uptime for AWS global infrastructure in the DCC Communities. Includes physical requirements, on-call duties, and opportunities for training and onboarding new team members.
Responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to interview, train and onboard new team members
Qualifications
- 2+ years of computer/server hardware troubleshooting experience, or experience related IT
- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience
- Work flexible schedule including weekends, nights, and holidays
Skills
Required:Hardware troubleshootingNetworking (L1/L2)
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance with option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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