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Business System Analyst, re:Cycle Reverse Logistics

Amazon· Operations Integration
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Greencastle, PA, Florence, KY$139.3k - $208kfull-timePosted 4mo ago

About the role

Senior strategic Business System Analyst bridging Product Owner–led sprint planning and product management for the re:Cycle Reverse Logistics software ecosystem, translating strategic roadmaps into epics, user stories, and requirements to support expanding software capabilities beyond warehouse and inventory management into environmental, regulatory, safety, and customer-facing solutions.

Responsibilities

  • Translating high-level problem statements from the strategic roadmap into comprehensive epics, user stories, and functional requirements documents
  • Developing and maintaining business and customer profiles — user personas, stakeholder maps, and needs analyses — to establish a data-driven understanding of who we are building software for
  • Conducting stakeholder interviews and user research across multiple business units to validate requirements, surface unmet needs, and inform prioritization
  • Advising leadership on which features should scale to support multiple business needs versus fit-for-purpose solutions for specific initiatives
  • Conducting regular reviews with product managers to ensure new features satisfy requirements, and performing acceptance testing to validate minimum requirements are met
  • Supporting post-launch information gathering to gauge feature success and providing data-driven recommendations on additional investment or programmatic interventions
  • Defining and tracking success metrics for new software features, and using quantitative and qualitative data to prove product viability
  • Contributing to strategic OP planning and three-year roadmap development with customer-validated insights

Qualifications

  • Experience writing business requirements documents, functional specifications, and use cases
  • 10+ years of experience in systems analysis, product management, and/or requirements engineering in a software environment
  • Bachelor's degree in computer science, information systems, business administration, or related, or 4+ years experience in lieu of a degree.

Skills

Required:Business requirements writingStakeholder interviewing

Benefits

  • base salary with sign-on payments and RSUs
  • comprehensive benefits including health insurance (medical, dental, vision, prescription, Life & AD&D options) and EAP
  • 401(k) matching, paid time off, parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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