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People Operations Generalist

Modal· G&A
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New York$115k - $145kFull-timePosted 4mo ago

About the role

We’re looking for a People Operations Generalist to join the growing People team and own the employee lifecycle end-to-end, from offer acceptance through offboarding, while helping build scalable processes and documentation.

Responsibilities

  • Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time.
  • Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner.
  • Maintain and improve self-service resources (FAQs, Notion pages, etc.) so employees can find what they need quickly — and always feel supported even when no one's in the room.
  • Support rollouts of new People programs and policies, including communication planning, manager enablement, and documentation.
  • Help bring employee experience programs and events to life, from team offsites to milestone recognition, that reinforce culture and make people feel valued.
  • Process employee changes (promotions, equity refreshes) accurately and on time, including preparing updated employment letters and maintaining compliant employee files.

Qualifications

  • 2+ years of People Operations experience, preferably at a high-growth startup.
  • Demonstrated ability to build and document HR processes from the ground up, not just execute existing ones.
  • Strong written communication: you write clearly, keep things simple, and know your audience.
  • Experience managing employee data with accuracy and discretion.
  • Comfortable handling competing priorities without losing track of the details.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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High-performance AI infrastructure

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