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Global Workplace Lead

Modal· G&A
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New York$180k - $225kFull-timePosted 2w ago

About the role

Hands-on leader responsible for workplace experience across Modal offices, managing the Workplace Experience team, and shaping operations, programs, and physical environments to reflect Modal’s brand and culture.

Responsibilities

  • Manage and develop a team of workplace services professionals: setting direction, coaching performance, and building a high-functioning team.
  • Own operational quality across every office by tracking service levels and space utilization, spotting patterns, and fixing the underlying causes of recurring problems.
  • Stay ahead of what the business needs next by keeping a pulse on both local realities and company-wide priorities.
  • Build the global budget and vendor strategy for workplace experience, and hold contractors and service providers accountable to clear performance expectations.
  • Guide workplace experience through major transitions, including new office openings and relocations.
  • Shape how Modal's brand and culture show up physically — bringing the same clarity, craft, and attention to detail to our spaces that we bring to our product.
  • Synthesize data, stakeholder input, and business context into recommendations for continuous improvement.

Qualifications

  • 5+ years in workplace, facilities, or office operations, ideally at a high-growth tech company where you built programs rather than inherited them.
  • 2+ years of people management, including leading team members through office moves or openings.
  • Experience overseeing workplace operations across multiple offices, ideally in more than one country.
  • Strong taste and judgment — an instinct for what looks and feels like Modal.
  • A clear willingness to take a hands-on approach and dive into the details.
  • Demonstrated ability to influence cross-functional partners and translate company strategy into effective local execution.
  • The ability to thrive in a fast-paced workplace with rapidly changing priorities.
  • Excited to be in an in-office role, collaborating with team members IRL.
  • Willing and able to travel to Modal offices globally.

Skills

Required:Workplace operations leadershipBudgeting and vendor management
Last updated Oct 21, 2026. Interested? Apply on the company site.
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High-performance AI infrastructure

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