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HR Manager

Pattern· Pattern Fulfillment – Warehouse
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Bethlehem, PAFull-time (Salary)Posted 3mo ago

About the role

HR Manager position at Pattern’s Bethlehem, PA facility. Leads site HR department functions, provides hands-on support across onboarding, benefits, payroll, leave, performance management, employee relations, and policy enforcement to shape a healthy, engaging culture at the new Bethlehem warehouse.

Responsibilities

  • Manages a small team of HR members who provide HR support to Ops Leaders
  • Consults with line management, providing HR guidance when appropriate
  • Tracks and analyzes trends and metrics in partnership with the HR Director to develop solutions, programs and policies
  • Works directly with staffing agencies as needed in order to fill open warehouse associate positions and conducts orientation as needed
  • Partners with business leaders to develop and drive initiatives, fostering effective communication to line management and the associate population
  • Assists with resolving complex employee relations issues. Conducts effective, thorough and objective investigations with ability to track outcomes and find proper resolution
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Provides HR policy guidance and interpretation
  • Handles the execution of employee engagement initiatives and events
  • Oversees the administration of training programs to ensure successful outcomes
  • Administers and executes routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations
  • Acts as a benefits liaison for the warehouse, ensuring all employees have access to the benefits information and waive or enroll each month and ability to provide guidance on benefits questions or issues
  • Maintains OSHA logs and workers comp claims for the site
  • Assists with recruitment as needed by supporting background checks, interviews, contract negotiations, employee onboarding, succession planning, and performance evaluations
  • Conducts exit interviews and employee questionnaires, analyzes data and makes recommendations to the management team for corrective action and continuous improvement
  • Oversees the maintenance of employee records in HRIS and other systems
  • Maintains compliance with federal, state and local employment and benefits laws and regulations
  • Reviews timecards and attendance to ensure accurate payroll records
  • Maintains the badge system to ensure accurate access for all associates
  • Acts as a contact person for vendors when needed
  • Performs various other duties as assigned, such as administrative or data entry tasks required for proper filing of documents and accurate timekeeping/HRIS records.

Qualifications

  • Bachelor's degree
  • 5+ years experience in an HR Generalist role or higher where independent decision-making and self-initiative were demonstrated
  • Prior experience in a manufacturing, warehouse, or retail environment preferred
  • Ability to work onsite 7:30am-4:30pm M-F schedule, with ability to handle escalations on weekends when required
  • Experience resolving complex employee relations issues
  • Bilingual strongly preferred (Spanish)
  • Experience with Workday strongly preferred
  • Experience building culture and employee engagement
  • Working knowledge of employment law, including FMLA, ADA, FLSA, OSHA, ACA regulations
  • Benefits liaison experience
  • Outstanding interpersonal, oral, and written communication skills
  • Excellent computer skills including Microsoft Office Products and Google Suite
  • Ability to manage diverse workload in a fast-paced environment and the ability to multitask
  • Ability to maintain a calm and professional demeanor when handling difficult situations
  • Self-driven, organized, and proactive mindset
  • High ethical and confidentiality standards
  • Strong analytical skills and attention to detail
  • PHR or SHRM-CP preferred

Skills

Required:HR Generalist experienceEmployee relations
Nice to have:Workday

Benefits

  • 4 weeks PTO
  • 8 Paid Holidays
  • Company Paid Life Insurance & Long Term Disability
  • PPO or HSA with employer match
  • Dental, vision, and voluntary benefit options
  • Casual Dress Code
  • Competitive Pay
  • 401(k) and Roth with employer match
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Pattern

The #1 Global Ecommerce Accelerator

Pattern is the world’s leading ecommerce accelerator. Our ecommerce solutions accelerate brands on marketplaces, D2C, and other digital channels.

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