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Principal Partner Program Manager - Resellers

Datadog· Channels & Alliances
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Hybrid (Various U.S. cities)$197k - $246kFull-timePosted 3mo ago

About the role

Experienced Principal Partner Program Manager to own Datadog’s solution provider (reseller) partner program end-to-end within the Channels & Alliances organization, including program strategy, pricing, enablement, and cross-functional collaboration.

Responsibilities

  • Own the strategy, structure, and roadmap for the Datadog Partner Network's solution provider (reseller) program
  • Define and manage program tiers, requirements, and benefits for solution provider partners
  • Drive the end-to-end partner lifecycle — recruitment, onboarding, activation, and ongoing performance management — for solution provider partners
  • Serve as the Channels & Alliances subject matter expert for partner pricing, commercial frameworks, and deal strategy
  • Act as the primary liaison between Channels & Alliances and Deal Desk for partner-related pricing, discounting, incentives, and program requirements
  • Advise Partner Sales Managers (PSMs) and partners on program benefits, pricing models, deal structures, and commercial considerations
  • Support partner-facing conversations and help partners understand the solution provider program and Datadog's consumption-based pricing model
  • Partner with Deal Desk, Finance, Operations, Legal, and Leadership teams to evaluate and operationalize new program elements, partner pricing models, incentives, and commercial programs
  • Ensure solution provider program requirements, including partner-specific pricing, are reflected in company-wide processes, policies, systems, and tools
  • Develop scalable documentation, playbooks, FAQs, and resources that improve program and pricing consistency across the partner organization
  • Create and deliver onboarding and ongoing enablement programs for Partner Sales Managers and partners related to the solution provider program, pricing, deal strategy, and commercial programs

Qualifications

  • 8-10 years of experience building and scaling partner programs, with deep expertise in reseller or solution provider-focused programs, within a SaaS or technology company
  • Proven experience owning the full partner program lifecycle, including design, recruitment, onboarding, enablement, and performance management
  • Experience with partner commercial models, including pricing, incentives, rebates, discounts, and other program constructs
  • Direct experience working with Deal Desk or similar functions to support partner pricing, discounting frameworks, approvals, and complex deal structures
  • Strong understanding of SaaS pricing models, including experience supporting consumption-based or usage-based businesses
  • Experience serving as a trusted advisor on program and commercial strategy for partner-facing teams
  • Demonstrated ability to translate program and pricing strategy into scalable processes, tools, and enablement programs
  • Excellent communication, presentation, and stakeholder management skills

Skills

Required:Partner program design and lifecycle managementPricing strategy and deal optimizationCross-functional collaboration

Benefits

  • competitive salary and equity package
  • healthcare, dental, parental planning, and mental health benefits
  • 401(k) plan and match
  • paid time off
  • fitness reimbursements
  • discounted employee stock purchase plan
Last updated Oct 22, 2026. Interested? Apply on the company site.

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