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Senior Customer Technical Program Manager - AI Datacenter

NVIDIA· Program Mgr, Technical
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Hybrid (Remote / Local)$168k - $258.8k + equityFull-timePosted 3mo ago

About the role

Senior customer program manager to lead technical programs for NVIDIA's strategic partners, coordinating across engineering, operations, and customer engagement to deliver AI infrastructure at scale.

Responsibilities

  • Define program schedules, deliverables, and key milestones, keeping them tightly aligned with customer and partner requirements.
  • Translate customer requirements into clear, actionable plans across engineering, quality, logistics, and sales. Drive issues to resolution.
  • Lead horizontally across cross-functional teams, navigating high-priority critical issues and rallying globally dispersed teams around shared objectives.
  • Serve as the face of NVIDIA to the customer, leading program kick-offs, technical deep dives, design reviews, issue and bug tracking, qualification and validation efforts, and status updates throughout the product lifecycle.
  • Drive program execution from early design through production deployment, ensuring timely delivery, quality, and customer acceptance.
  • Champion post-deployment sustaining support, acting as case manager for the issues that matter most.
  • Monitor factory production schedules, yields, and blockers, partnering with ODMs and contract manufacturers to hit operational targets.
  • Communicate program health, risks, and key issues proactively to customers, internal partners, and leadership across multiple teams.

Qualifications

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent experience.
  • 8+ years of program or project management experience in the IT industry.
  • Strong technical background in hardware and/or software engineering, with experience working closely with hyperscalers and their OEM/ODMs on AI factory build-outs.
  • Proven track record of leading complex, global programs from concept through deployment and production.
  • Outstanding program management, communication, and organizational skills; ability to drive cross-functional alignment.
  • Demonstrated ability to coordinate across global teams and navigate multinational environments.
  • Excellent interpersonal skills with ability to distill complex technical concepts for engineers to executives.
  • Willingness to travel up to 5% and thrive in fast-paced, dynamic environments.

Skills

Required:Program managementTechnical background in hardware/software engineering

Benefits

  • equity
  • benefits
Last updated Jul 24, 2026. Interested? Apply on the company site.

About NVIDIA

World Leader in AI Computing

NVIDIA invents the GPU and drives advances in AI, HPC, gaming, creative design, autonomous vehicles, and robotics.

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