Compute Operations
fal.ai· Operations
San Francisco$160k - $200kFull-timePosted 3mo ago
About the role
Vendor management and governance for GPU infrastructure, hyperscalers, and neocloud partners to align capacity with demand and ensure performance and cost controls in an AI infrastructure environment.
Responsibilities
- Own vendor performance across GPU hyperscalers and neocloud providers by defining and tracking SLAs, managing escalations, remedies, and service credits, and holding partners accountable to their commitments.
- Build strategic relationships with key infrastructure partners through regular business reviews and executive engagement with Tier 1 vendors.
- Align capacity to demand by partnering with Capacity Planning to secure committed GPU capacity, forecast growth, and mitigate supply constraints.
- Own vendor governance including contract compliance, invoice reconciliation, renewals, and performance reporting.
- Run regular business reviews with vendor partners to discuss performance, open credit claims, capacity planning, and outstanding issues.
Qualifications
- 5+ years in vendor management, cloud partnerships, strategic sourcing, or infrastructure procurement within the AI, GPU, cloud, or hyperscale infrastructure industry.
- Must have worked directly with neocloud, hyperscaler, or GPU infrastructure providers, owning commercial relationships and vendor performance.
- Highly organized with exceptional attention to detail, able to manage contract records, reconcile invoices, calculate credits, and maintain accurate vendor documentation.
- Comfortable owning vendor escalations, running QBRs and scorecards, and communicating effectively with both executive vendor contacts and internal stakeholders.
- You've managed multi-vendor allocation by priority during shortages.
- You've stood up a vendor-management function from scratch at a neocloud or hyperscaler.
Skills
Required:Vendor managementContract managementExecutive stakeholder management
Benefits
- Health, dental, and vision insurance (US)
- Visa sponsorship and relocation assistance to San Francisco
- Regular team events and offsites
- Interesting and challenging work
- A lot of learning and growth opportunities
Last updated Oct 17, 2026. Interested? Apply on the company site.
About fal.ai
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