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Medical Operations - Stockholm

Tandem Health· Medical Operations
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StockholmFull-timePosted 3mo ago

About the role

Role focused on onboarding, supporting, and integrating Tandem Health’s platform within Swedish clinical settings, bridging medicine and technology to scale adoption and improve patient care.

Responsibilities

  • Guide clinicians through onboarding, training, and day-to-day support via tools like Intercom.
  • Ensure clinicians are getting the most out of Tandem, solving problems and gathering feedback for continuous improvement.
  • Build templates and prompts, and contribute to ongoing refinement of Tandem’s AI assistant.
  • Run live product demos for prospective clients and support commercial efforts.
  • Log and manage clinical safety incidents and optimise internal operations to scale safely.
  • Work closely with product, engineering, and commercial teams to ensure smooth rollout and workflow integration.
  • Represent Tandem at conferences, events, and workshops, sharing our vision with clinicians and stakeholders.

Qualifications

  • Clinical experience in a healthcare setting (e.g. general practice, private practice, hospital roles).
  • Some experience in consulting, corporate, or startup environments.
  • A passion for technology, AI, and its potential to transform healthcare.
  • Excellent communication and collaboration skills - comfortable working with clinicians, engineers, and commercial teams.
  • Strong organisational skills and a process-driven mindset.
  • A strong sense of ownership and initiative coupled with a proactive and curious approach
  • Willingness to work flexibly, travel as needed, and step up during critical moments.
  • Fluency in Swedish, with the ability to engage confidently with local stakeholders.

Skills

Required:Clinical experience in healthcareCommunication and collaborationOnboarding and trainingProduct/AI feedback and workflow refinementPublic demos and client engagementClinical safety and incident management

Benefits

  • Competitive salary & company stock options
  • 30 days/year of paid vacation
  • 5,000 SEK wellness allowance (friskvårdsbidrag) plus an additional 6,000 SEK yearly to spend on other health related initiatives
  • Generous Parental leave top-up for new parents
  • Private Medical Insurance to stay healthy
  • Mental health support through our partner Mindler
  • Pension program
  • Social and team-building activities (off-sites, after works, winter/summer parties)
  • An opportunity to make a real positive impact in the world of healthcare
  • Work with some of the best minds in AI, healthcare, and engineering.
Last updated Aug 5, 2026. Interested? Apply on the company site.

About Tandem Health

Your AI assistant for every step of care

Tandem captures consultations and prepares structured clinical notes, documents, and codes for review. Designed for safe, compliant use across clinical care.

Clinical Decision SupportCompanyCustomer storiesEuropeHealth techProductRegulated clinical AIResources
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