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Delivery Management Associate - Stockholm

Tandem Health· Medical Operations
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StockholmFull-timePosted 3mo ago

About the role

Delivery Management Associate responsible for executing structured implementation projects for Tandem Health customers in Sweden, coordinating across internal teams and customer stakeholders, and ensuring successful go-live with tailored documentation and workflows.

Responsibilities

  • Execute customer implementation projects based on a delivery plan, ensuring timelines, scope, and quality standards are met in line with the Project Delivery Manager.
  • Coordinate across internal teams (Engineering and Medical Operations) and customer stakeholders to ensure all project milestones are delivered on time.
  • Support technical implementation activities, including coordination of integrations with electronic health record (EHR) systems.
  • Work closely with customers and Medical Operations to configure documentation templates and workflows tailored to each clinical setting.
  • Help plan and coordinate user training sessions, ensuring Tandem users are prepared and confident ahead of go-live.
  • Coach Tandem users throughout the implementation, helping them to adopt new workflows and build confidence in using the product.
  • Act as a day-to-day point of contact for customers during implementation, maintaining clear communication and structured follow-ups.
  • Track progress, identify risks or delays early, and escalate where needed to keep projects on track.
  • Contribute to improving internal delivery processes and playbooks as we scale across municipalities in Sweden.

Qualifications

  • Experience in management consulting, project management, or a similar structured, client-facing role.
  • Detail-oriented, organised, and comfortable working against timelines and deliverables.
  • Previous experience supporting implementation or transformation projects, ideally involving technology or digital tools.
  • Ability to structure problems, track progress, and communicate clearly with multiple stakeholders.
  • Comfortable working in a fast-paced environment where priorities may evolve, while still maintaining structure and clarity.
  • Strong interpersonal skills. You are able to build trust with stakeholders and communicate effectively with both operational teams and senior decision-makers.
  • Interest in healthcare, public sector, or technology-driven transformation (prior experience is a plus, not a requirement).
  • Fluency in Swedish and strong communication skills in English.

Skills

Required:Project managementStakeholder managementCommunication
Nice to have:EHR integration coordinationTraining coordination

Benefits

  • Competitive salary & company stock options
  • 30 days/year of paid vacation
  • 5,000 SEK wellness allowance (friskvårdsbidrag) plus an additional 6,000 SEK yearly to spend on other health related initiatives
  • Generous Parental leave top-up for new parents
  • Private Medical Insurance to stay healthy
  • Mental health support through our partner Mindler
  • Pension program
  • Social and team-building activities (off-sites, after works, winter/summer parties)
  • An opportunity to make a real positive impact in the world of healthcare
  • Work with some of the best minds in AI, healthcare, and engineering.
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Tandem Health

Your AI assistant for every step of care

Tandem captures consultations and prepares structured clinical notes, documents, and codes for review. Designed for safe, compliant use across clinical care.

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