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Delivery Management Associate (socialsekreterare)

Tandem Health· Medical Operations
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StockholmFull-timePosted 3mo ago

About the role

Social Worker-focused role in Sweden combining project delivery, customer onboarding, and commercial support to scale Tandem Health’s AI-driven healthcare platform for municipal social services.

Responsibilities

  • Lead onboarding and implementation projects for municipal social services customers, ensuring a smooth and successful rollout.
  • Act as a trusted advisor to customers, helping teams adopt new ways of working and realise value quickly.
  • Tailor Tandem’s product setup, workflows, and templates to the needs of different social services teams and municipalities.
  • Work closely with Product and Engineering to translate customer needs into product improvements and new features.
  • Help shape Tandem’s positioning, messaging, and marketing approach for the social services segment.
  • Support the Sales team in strategic customer conversations, demos, and key deals by bringing domain expertise.
  • Deliver user training sessions and ongoing support to ensure high engagement and confidence among users.

Qualifications

  • Qualified Social Worker / Socialsekreterare with experience working in social services.
  • Strong intrinsic motivation to help people and make a difference.
  • Tech-savvy and curious about how digital tools can improve how social workers work.
  • Experience with digitalisation, systems implementation, operational development, or process improvement within a municipality.
  • Strong project management skills.
  • Commercial mindset and confidence supporting customer conversations.
  • Excellent stakeholder management skills, with the ability to build trust with Tandem users and senior decision-makers.
  • Proactive, resourceful, and willing to go beyond what is expected to get things done.
  • Comfortable in a fast-moving startup environment where priorities evolve quickly.
  • Fluency in Swedish and strong communication skills in English.

Skills

Required:Social Work / SocialsekreterareProject managementDigital tools / software for social servicesStakeholder managementCommunication (Swedish/English)

Benefits

  • Competitive salary & company stock options
  • 30 days/year of paid vacation
  • 5,000 SEK wellness allowance plus an additional 6,000 SEK yearly for health initiatives
  • Generous Parental leave top-up for new parents
  • Private Medical Insurance
  • Mental health support through Mindler
  • Pension program
  • Social and team-building activities (off-sites, after works, winter/summer parties)
  • Opportunity to make a real positive impact in healthcare
  • Collaborate with top minds in AI, healthcare, and engineering.
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Tandem Health

Your AI assistant for every step of care

Tandem captures consultations and prepares structured clinical notes, documents, and codes for review. Designed for safe, compliant use across clinical care.

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