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Forward-Deployed Engineer (FDE) - Bangalore/Delhi

Cyble· Delivery / Customer Success
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Hybrid (Bengaluru / Delhi / Remote)$18k - $35kFull-timePosted 3mo ago

About the role

Cyble is unifying its customer-facing Delivery functions into a single, flat Forward-Deployed Engineer (FDE) role. The FDE owns end-to-end customer relationships within a regional pod, delivering threat intelligence and driving product adoption, with AI-agent augmented workflows to handle routine tasks.

Responsibilities

  • Own and manage a portfolio of customer accounts within your regional pod, serving as the single named point of contact
  • Conduct executive-level QBRs, onboarding sessions, and strategic reviews for Tier 1 and Tier 2 customers
  • Deliver actionable cyber threat intelligence tailored to each customer's industry, geography, and asset profile
  • Monitor customer health metrics, proactively identify churn risk, and execute retention and expansion playbooks
  • Collaborate with the AI Agent stack — review AI-generated QBR decks, threat briefs, health reports, and customer comms before delivery
  • Drive product adoption, configuration, and optimization across the Cyble platform (Vision, Hawk, Odin, and complementary modules)
  • Coordinate takedown workflows for brand-protection and phishing incidents, working with internal automation pipelines
  • Partner with Sales on renewals, upsells, and expansion opportunities surfaced by AI-driven signals
  • Contribute to internal playbooks, runbooks, and knowledge bases that power the FDE function and AI Agents
  • Participate in pod-level planning, P&L reviews, and continuous improvement of the delivery model

Qualifications

  • 5–7 years of experience in customer success, threat intelligence, security operations, or technical account management within a cybersecurity or SaaS environment
  • Strong understanding of the cyber threat landscape — threat actors, TTPs, dark web monitoring, brand protection, attack surface management, and vulnerability intelligence
  • Demonstrated ability to manage and grow enterprise customer relationships, including C-level and CISO-level engagement
  • Comfort working with AI-augmented workflows — you will use and oversee AI Agents daily; an aptitude for prompt engineering and AI tool adoption is essential
  • Excellent written and verbal communication skills, with the ability to translate complex technical findings into business-relevant insights
  • Experience delivering QBRs, executive briefings, and strategic roadmaps to enterprise customers
  • Familiarity with SIEM/SOAR integrations, detection engineering (Sigma, YARA), or scripting (Python, PowerShell) is a strong advantage but not mandatory
  • Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or equivalent practical experience

Skills

Required:Account managementExecutive-level communicationThreat intelligenceAI tool adoption / prompt engineering
Nice to have:SIEM/SOAR familiarityScripting (Python/PowerShell)
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Cyble

Cyble - World’s First Intelligence-Driven, AI-Native Security…

To reimagine cybersecurity with an AI-native platform that unifies detection, protection and remediation across the digital attack surface Headquartered in Alpharetta, Georgia, and with offices in Australia, Malaysia, Singapore, Dubai, Saudi Arabia and India, Cyble has a global presence. To learn more about Cyble, visit www.cyble.com. 

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