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Senior Solution Engineer, Compute Systems

NVIDIA· Engineer, SW
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Santa Clara, CA, Westford, MA, Durham, NC, New York, NY, Redmond, WA$168k - $270.3k + equityFull-timePosted 3mo ago

About the role

Senior Solution Engineer focused on customer support for NVIDIA GPU accelerated platforms (DGX, HGX, MGX) applying AI techniques to triage issues, develop solutions, and enhance products and tools. On-site role engaging with enterprise customers, engineering teams, and multiple projects across rack-scale data center environments.

Responsibilities

  • Provide direct support to NVIDIA Enterprise customers to resolve or advance customer issues.
  • Work with engineering teams on customer issues, providing logs, reproduction, and other triage information.
  • Apply AI to create/update products and/or support tools.
  • Take ownership and drive customer issues from inception to resolution.
  • Document customer interactions to better enhance our knowledge base.
  • Apply agentic AI skills to solving customer issues and software development
  • Occasional work on weekends and holidays to support customers

Qualifications

  • Minimum of a BS in Computer Engineering, Electrical Engineering, or equivalent experience.
  • At least 10 years of engineering experience with multi-GPU platforms.
  • Strong system software (firmware, BIOS, kernel, driver, operating system) expertise.
  • Solid understanding of Linux and the ability to troubleshoot, optimize, and customize Linux environments for AI/ML workloads.
  • Containerized solutions experience with Docker, Kubernetes, and/or Slurm
  • Professional-level communication skills, including adjusting communication to the technical level of the audience
  • Excellent follow-up and organizational skills, with a passion or love for solving problems.
  • Proficient in C/C++ programming of platform OS, firmware, BIOS, kernel, drivers
  • Proficient in Python programming with the ability to build custom tools

Skills

Required:BS in engineering or equivalentMulti-GPU platformsLinuxC/C++PythonDocker / Kubernetes / Slurm

Benefits

  • equity
  • benefits (see NVIDIA benefits page)
Last updated Oct 9, 2026. Interested? Apply on the company site.

About NVIDIA

World Leader in AI Computing

NVIDIA invents the GPU and drives advances in AI, HPC, gaming, creative design, autonomous vehicles, and robotics.

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